Privacy Policy

1. Introduction

88rd ("we", "us", or "our") operates https://88rd.app, a trusted online casino and sports betting platform serving players in Bangladesh. This Privacy Policy describes in clear, plain language how we collect, use, store, and protect the personal information you provide when you register, deposit, place bets, or otherwise interact with our platform.

By using 88rd, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this document, please discontinue use of the platform immediately and contact our support team at [email protected]. This policy applies to all players, visitors, and users of our website and mobile-accessible platform.

2. Information We Collect

We collect personal information in two ways: information you provide to us directly, and information collected automatically when you use our platform. The categories of personal data we may collect include:

• Identity data: full name, username, date of birth, and national ID or passport number (for age verification and KYC compliance, confirming you are 21 or older).
• Contact data: email address, mobile phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or other divisions).
• Financial data: transaction history, deposit and withdrawal records, and the payment method identifiers associated with bKash, Nagad, Rocket, Upay, or bank accounts — but never your full payment credentials.
• Technical data: IP address, device type, browser type and version, operating system, session timestamps, and page interaction data collected through cookies and similar technologies.
• Usage data: games played, bet amounts, session duration, bonus usage, and platform preferences — used to improve service quality and personalise your experience.

We only collect information that is strictly necessary for the operation of our platform, legal compliance, and the delivery of our services to you. We do not request sensitive information beyond what is required for account verification.

3. How We Use Your Information

The personal data we collect is used for the following legitimate purposes, all of which are necessary for providing a safe, fair, and enjoyable gaming experience on 88rd:

• Account creation, authentication, and management: to create and maintain your player account, verify your identity as required by responsible gaming standards, and process your login sessions securely.
• Payment processing: to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and to maintain accurate financial records for your account.
• Customer support: to respond to your queries, resolve disputes, and provide assistance in English and Bangla through our 24/7 support team.
• Platform improvement: to analyse usage patterns, conduct internal research, and continuously improve the quality, range, and performance of games, features, and services offered on 88rd.
• Legal compliance and fraud prevention: to comply with applicable laws and regulations, detect and prevent fraudulent activity, money laundering, or any other illegal conduct, and to protect the security of all users on the platform.

4. Cookies and Tracking Technologies

88rd uses cookies and similar tracking technologies to enhance your browsing experience, maintain your login session, remember your language and platform preferences, and gather anonymised analytics data that helps us understand how players engage with our site. A cookie is a small text file stored in your browser when you visit our platform.

5. Sharing of Your Information

88rd does not sell, rent, or trade your personal information to any third party. We may share data only in the following limited circumstances, all of which are necessary for the lawful operation of our platform:

• Payment service providers: we share transaction-relevant data with payment processors such as bKash, Nagad, and Rocket solely to complete deposits and withdrawals you initiate.
• Technology and infrastructure partners: we may share anonymised, aggregated technical data with hosting, analytics, or security vendors who assist us in operating the platform. These parties are bound by strict data processing agreements.
• Legal and regulatory authorities: we may disclose your information if required by applicable law, court order, or regulatory directive, or when necessary to investigate or prevent fraud and protect the rights, property, or safety of 88rd, its users, or the public.

In all cases where data sharing with third parties is necessary, we apply strict contractual safeguards and share only the minimum amount of data required to fulfil the specific purpose. No marketing partners or advertising networks receive your identifiable personal data.

6. Data Retention

We retain your personal data for as long as your account with 88rd remains active, or for as long as is necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you close your account, we will retain your data for a minimum period required under applicable financial and anti-money-laundering regulations before securely deleting it.

Anonymised and aggregated data — data that can no longer identify you as an individual — may be retained indefinitely for internal analytics, product research, and statistical reporting purposes.

7. Your Rights and Choices

As a user of 88rd, you have the following rights with respect to your personal data. You may exercise any of these rights at any time by contacting us at [email protected]. We will respond to all verifiable requests within a reasonable timeframe, typically within 30 days.

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: Where data is no longer necessary for the purposes for which it was collected, you may request its deletion, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for certain purposes, including direct marketing communications from 88rd.
• Right to Data Portability: You may request that we provide your personal data in a structured, machine-readable format, or that we transfer it directly to another service provider where technically feasible.

To exercise any of the above rights, please write to us at [email protected] with a clear description of your request. To protect your privacy, we may need to verify your identity before acting on your request.

8. Payment Data Security

88rd takes the security of financial data with the utmost seriousness. All payment transactions on our platform — whether you are depositing via bKash, Nagad, Rocket, or bank transfer — are processed over encrypted channels using 256-bit SSL/TLS protocols. We do not store full payment account numbers, mobile banking PINs, or card CVV codes on our servers at any point.

We use tokenisation and industry-standard security practices to ensure that your payment method details are handled exclusively by our licensed payment service partners. If you suspect any unauthorised transaction or access to your account, please contact us immediately at [email protected] and we will investigate without delay.

9. Third-Party Links

Our platform may contain references or links to third-party services such as payment providers, game studios (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others), or sports data feeds. 88rd is not responsible for the privacy practices or content of these third parties. We recommend that you review the privacy policy of any third-party service you choose to interact with. This Privacy Policy applies solely to data collected and processed directly by 88rd through https://88rd.app.

10. Children's Privacy and Age Restriction

88rd is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a user is under 21, we will immediately suspend their account, void any associated transactions, and delete their personal data from our systems without delay. If you believe a minor has registered on 88rd, please notify us immediately at [email protected]. We take our responsibility to protect young people seriously, and age verification is a mandatory step in our registration process.

11. Changes to This Privacy Policy

88rd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal obligations, or technological developments. When we make material changes to this policy, we will update the "Last updated" date shown at the top of this page and, where appropriate, notify registered users via the email address associated with their account.

Your continued use of 88rd after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data. If you have any objection to a material change, you should discontinue use of the platform and contact us at [email protected].